Delivery of all our products is made using royal mail .
We are an online business only so we do not have the facility to offer collection howver if you are local then do choose our free delivery option which covers upto 5 miles .Please note delivery is during working hours only (9.30-4.30 monday to friday
We use both 1st and 2nd class signed for service as this gives both you and us peace of mind on delivery .Although it doesnt offer tracking we are able to see if and when it is signed for .
1st class is COMPULSARY for all birthday cake orders due to the nature of the product having a short shelf life .
1st class aims to deliver 1-2 working days from dispatch
2nd class aims to deliver in 3-5 working days from dispatch
PLEASE NOTE we bake all prodicts fresh to order and therefor you must allow 5 working days for your order to be processed ( we do not work over the weekend) and then allow your chosing shipping time.
BIRTHDAY CAKES ,All personalised cakes and products need a min 10 days notice .
If you are not in to accept the delivery when it arrives you are then responsible for collecting from the holding depot or arranging the re-delivery.
We currently ship to all of the UK & Northern Ireland only.and do not accept orders outside of this due to regulations.
In the unlikely event there is an issue with your order arriving we will work woth royal mail and do our best to reslove the issue ,however please note your order will need signinging for and we can not accept responsibility if you are not home to sign for and it is the customer responsiblility to arrange for collect/redlivery.
If in the unlikely event there is an issue with your delivery please do email me on firstname.lastname@example.org
Here comes postie .....