Pupcakes Dog Bakery Delivery Info

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Delivery & Postage

Pupcakes Dog Bakery will dispatch all orders in accordance to the birthday date given by the consumer.
Postage is charged at the flat rate of £5.50
All products will be sent via Royal Mail tracked 24 to arrive in time for the dogs birthday
We can not be held responsible for any delays caused via royal mail, only delays caused by pupcakes dog bakery can be compensated ,Royal mail delays need to be claimed for via royal mail by the consumer
Please note your order will not fit through your letter box ,if your not home for delivery we suggest you leave a note asking it to be left in a safe place if you do not wish for it to go to your sorting office.

Delivery schedule is as follows ,Bank Holidays may differ and will be discussed with you once orders are placed.

We do not check if an item has been received , therefore it is the customers responsibility to inform us of non receipt of goods within 48 hours of dispatch notification email.
Delivery areas currently include the UK only We regret that due to current regulations, we are unable to accept orders to be delivered outside those specified.
FREE LOCAL DELIVERY : we offer free delivery on all orders of £10 or more within a 5 Mile radius of LL114QS (Please be aware we can not give set delivery times but its generally between 10-3 mon/friday)Orders will be placed in a safe place if you are not home.
COLLECTION :we do not offer a collection service

Faulty /damaged or no receipt of order ?

If your order is faulty /lost or damaged or you are just not happy with it please contact via our email address fetch@pupcakesdogbakery.co.uk
In the unlikely event you want/need to return your order this is done so at the consumers own cost unless otherwise agreed.
Please note we cannot refund any orders if your dog does not like the cake.